LINUS OSEMUDIAMEN AROBOI

Aspiring Software Engineer & Data Analyst

27, Levi Ogbuo Street, Isheri, Lagos State, Lagos, NG

About

Highly motivated and innovative professional with a unique blend of experience in data analytics, operations, and backend engineering principles. Eager to leverage a strong foundation in Python, SQL, and Java, coupled with a Diploma in Backend Engineering, to contribute to a challenging Software Engineer role. Proven ability to drive efficiency, analyze complex data, and enhance customer satisfaction, positioning for a career-advancing opportunity in a reputable technology company.

Work Experience

Operations Analyst

ZENITH BANK PLC

May 2018 - Mar 2024

Lagos, Lagos State, NG

Managed diverse financial operations, ensuring accuracy and efficiency in transaction processing, reconciliation, and customer service for a leading financial institution.

  • Managed daily settlement of high-volume bank card transactions (Verve, Mastercard) and international/local transfers, ensuring accuracy and compliance.
  • Streamlined daily ATM transaction and General Ledger account reconciliation processes using Excel, significantly enhancing reporting accuracy.
  • Supported monthly and year-end financial close processes by providing accurate reconciliation reports, contributing to timely financial statements.
  • Processed various customer transactions, including cheques and process drafts, maintaining high operational efficiency and service standards.
  • Handled custom import duty and NESS fee export processing, alongside fixed deposit and treasury operations, ensuring adherence to financial regulations.

Data Analyst (Intern)

SPLENDOR ANALYTICS

Jun 2023 - Jan 2024

Lagos, Lagos State, NG

Developed data-driven insights and solutions as a Data Analyst Intern, leveraging Python and SQL to enhance customer satisfaction and retention.

  • Developed algorithms using Python programming and designed SQL queries to extract and analyze complex datasets, presenting findings via PowerPoint and Excel.
  • Performed comprehensive data modeling and prescriptive analytics, achieving a 75% customer satisfaction rate through data-driven insights.
  • Utilized SQL and Microsoft Excel to create interactive dashboards and analyze data, contributing to a 10% improvement in customer retention.
  • Resolved customer issues effectively, reducing complaints by 30% through data-backed strategies and proactive problem-solving.
  • Maintained reports with a consistent 95% on-time delivery rate, ensuring timely access to critical business intelligence.

Education

Backend Engineering

AltSchool Africa

Jan 2023 - Jun 2024

Electrical (Power) Engineering

University of Lagos

Sep 2022 - Jun 2024

Lagos, Lagos State, NG

Electrical and Electronics Engineering

University of Benin

2nd Class Upper

Sep 2009 - Dec 2014

Benin City, Edo State, NG

Volunteer

President

Sanitation Community Development Service Group

Oct 2016 - Oct 2016

Port Harcourt, Rivers State, NG

Led and guided a community sanitation initiative, fostering environmental responsibility and community engagement.

  • Managed and provided guidance for over 270 sanitation group members in Portharcourt, Nigeria, ensuring effective execution of community service projects.
  • Drove community participation in sanitation efforts, contributing to improved public health and environmental standards.

Certificates

Ethics and Compliance Programme

The Chartered Institute of Bankers of Nigeria

SQL Data Analytics

Splendor Analytics, Lagos, Nigeria

Cybersecurity Training

LaPlage Metaverse, Lagos, Nigeria

Project Management Professional

Novelle Center, Portharcourt, Nigeria

Health Safety and Environment

Deslog Energy Institute Portharcourt, Nigeria

Awards

Most Active Student Volunteer

Redeemed Christian Fellowship, University of Benin

May 2011

Recognized for exceptional dedication and active participation in volunteer initiatives within the university community.

Languages

English

Skills

Data Analysis & Visualization

  • Data Modeling
  • Prescriptive Analytics
  • Data Visualization
  • Storytelling
  • SQL Queries
  • Microsoft Excel

Software & Tools

  • Microsoft Office Suite
  • PowerPoint
  • Excel
  • Oracle Platform

Operations & Reconciliation

  • Transaction Processing
  • Account Reconciliation
  • Financial Reporting
  • Customer Service
  • E-channels Management

Project Management

  • Project Coordination
  • Process Improvement
  • Timeline Management

Soft Skills

  • Emotional Intelligence
  • Analytical Thinking
  • Leadership
  • Problem Solving
  • Team Management
  • Presentation Skills
  • Customer Relations

Compliance & Security

  • Ethics and Compliance
  • Cybersecurity Principles
  • Health Safety and Environment (HSE)

Programming Languages

  • Python
  • Java
  • SQL

Interests

Professional Development

  • Programme Facilitation
  • Research

Recreation

  • Games
  • Outdoor Sports

References

Emmanuel Chindaya

Head of Operations, Zenith Bank, Charity Branch | [email protected] | +2348034671866